Senior Account Manager

Job Summary

Driving growth within established enterprise accounts, the full-time Senior Account Manager will manage a portfolio focused on retention and expansion, identifying new stakeholders and increasing contract value in a remote setting.

Key Responsibilities

• Own a portfolio of large, existing enterprise accounts and build multi-year account growth strategies
• Drive retention and expansion results, including Gross Revenue Retention (GRR) and Net Revenue Retention (NRR)
• Proactively identify and build relationships with new stakeholders within accounts to drive upsell and cross-sell opportunities

Required Qualifications

• 10+ years of experience in account management, client success, or enterprise sales
• Experience at a cybersecurity company, ideally in penetration testing or offensive security services
• Demonstrated success in expanding existing accounts with quantifiable results
• Proven ability to manage a diverse portfolio of enterprise accounts concurrently
• Strong experience navigating complex enterprise buying committees and building relationships with senior security leaders