Senior Account Manager

Job Summary

Owning retention and growth for a portfolio of strategic accounts, the remote Senior Account Manager will manage relationships with senior stakeholders, map corporate structures for expansion, and drive contract strategies while leveraging their expertise in B2B SaaS and data infrastructure.

Key responsibilities

• Build and maintain relationships with senior stakeholders (VP and above) to protect renewals and identify expansion opportunities
• Map corporate structures of accounts to develop plans for extending Snowplow's footprint across multiple brands
• Manage renewals and upsell cycles end to end, including risk mitigation and negotiation with procurement and finance

Required qualifications

• 7+ years in B2B SaaS sales or account management, focusing on technical products related to data infrastructure
• Proven ability to build relationships with senior stakeholders and navigate complex organizational structures
• Experience growing accounts across multiple brands or business units within a single corporate parent
• Deep understanding of data analytics and cloud infrastructure, with hands-on experience in Challenger sales methodology and MEDDPICC
• Bachelor's degree in Business, Marketing, or a related field