Senior Account Manager

Job Summary

Owning the client relationship in a full-time remote capacity, the Senior Account Manager will manage daily operations, build trust with senior stakeholders, and ensure seamless communication between clients and internal teams.

Key responsibilities

• Serve as the primary point of contact for assigned accounts, running meetings and maintaining client relationships
• Translate client feedback into actionable directions for internal teams while keeping projects organized and on track
• Prepare and deliver executive-level reports that communicate account performance effectively to senior stakeholders

Required qualifications

• 5+ years of experience in account management, client services, or a similar client-facing role
• Proven ability to build relationships with Director, VP, and C-suite marketing executives
• Exceptional organizational skills with a strong ability to manage multiple conversations and tasks simultaneously
• Strong collaboration skills, particularly in working with project management and operations teams
• Experience in a fast-paced agency environment or managing multiple accounts is preferred