Senior Account Manager

Job Summary

Overseeing the strategy and service for executive life and disability accounts, the remote Senior Account Manager will manage client relationships, execute enrollment and renewal strategies, and mentor service team members.

Key responsibilities

• Serve as the primary relationship manager for a portfolio of complex employee benefits clients
• Develop and execute enrollment, service, and renewal strategies that align with client objectives
• Lead all phases of the client lifecycle, ensuring timely and accurate delivery of communications and service deliverables

Required qualifications

• 7+ years of employee benefits account management experience within a brokerage, consulting, or carrier environment
• Experience managing complex, high-touch client relationships
• Multi-life disability income experience preferred
• Proven leadership and team collaboration experience
• Advanced proficiency in Microsoft Office and benefits administration platforms