Senior Account Manager

Job Summary

Overseeing multiple oncology-focused client accounts, the full-time Senior Account Manager will ensure the successful delivery of high-quality projects on time and within budget while building strong client relationships and collaborating with internal teams remotely.

Key responsibilities

• Lead day-to-day client interactions and oversee project delivery from briefing to completion
• Understand client objectives and troubleshoot delivery challenges to ensure alignment with industry regulations
• Maintain strong client relationships and drive financial processes including budget preparation and forecasting

Required qualifications

• Demonstrable experience in a client-facing account management role within a medical communications agency
• Prior experience managing publications-focused accounts
• Experience with complex multichannel project management and financial oversight
• Proven ability to build strong relationships with clients and stakeholders
• Experience in leading and mentoring team members