Senior Account Manager
Get new jobs like this one by email. Create a free account for job alerts and to save the jobs you like.
Job Summary
Owning the commercial lifecycle of assigned enterprise accounts, the full-time Senior Account Manager will focus on customer retention, expansion, and upselling while working remotely across EMEA.
Key responsibilities
- Take responsibility for account commercial outcomes, including retention, renewals, and expansion strategies
- Monitor account health and customer engagement to identify retention challenges and coordinate effective actions
- Lead commercial conversations and negotiations to drive account expansion through upselling and cross-selling opportunities
Required qualifications
- Over 5 years of experience managing the commercial lifecycle of strategic or enterprise customer accounts in a B2B SaaS environment
- Proven track record of achieving gross revenue retention and measurable account expansion
- Ability to understand complex SaaS products and translate their capabilities into commercial value for business stakeholders
- Strong written and spoken English skills for effective collaboration in a remote, international organization
- Experience engaging with C-level and senior stakeholders, leading strategic conversations, and navigating complex procurement processes
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 39,098 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
