Senior Account Manager
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Job Summary
Owning the commercial success of a portfolio of strategic accounts, the full-time Senior Account Manager will drive retention and expansion revenue while developing multi-year account strategies and building executive relationships in a fully remote capacity.
Key responsibilities
- Manage the commercial success of major accounts, focusing on Gross Retention, Net Retention, and long-term growth
- Develop and execute account strategies that align with client business priorities to strengthen partnerships
- Lead negotiations for complex expansion opportunities and maintain an accurate renewal forecast and commercial pipeline
Required qualifications
- Proven experience managing complex enterprise client relationships with a focus on retention and growth
- Track record of successfully leading enterprise renewals and large expansion deals
- Ability to build trusted relationships with executives and influence senior stakeholders
- Experience with Gen AI tools for account planning and client communications
- Strong skills in leading Executive Business Reviews and strategic discussions with clients
Complete Job Description
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