Senior Account Relations Manager

Job Summary

Maintaining strong relationships with vendors and business partners, the full-time Senior Account Relations Manager will analyze key performance data, communicate insights, and support vendor management strategies in a remote environment.

Key responsibilities

• Oversees strategy and coordination within the vendor management team
• Communicates with vendors to ensure member and provider satisfaction and quality performance
• Assesses key performance data to monitor productivity and compliance of specific programs

Required qualifications

• Bachelor's degree and 4-6 years of related experience, or equivalent experience
• Experience managing large vendor accounts preferred
• Ability to perform root cause analyses to identify business issues
• Experience in data storytelling and reporting
• Familiarity with training and quality assurance processes