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Senior Administrator - Desk Side Services

Location: Remote
Compensation: Salary
Reviewed: Thu, Oct 08, 2026
This job expires in: 30 days

Job Summary

Providing comprehensive technical support, the full-time Senior Administrator - Desk Side Services will assist with Windows, Mac OSX, Linux, iOS, and Android platforms, ensuring system compatibility and managing user onboarding and offboarding processes both onsite and remotely.

Key Responsibilities
  • Provide onsite and remote technical support for various operating systems, troubleshooting hardware and software issues
  • Manage user onboarding and offboarding, including setting up and collecting workstations and ensuring asset management compliance
  • Conduct user training sessions to enhance proficiency with technology and support cross-platform compatibility
Required Qualifications
  • Experience with Windows and Mac OSX systems administration
  • Knowledge of asset management and inventory tracking for hardware and software
  • Familiarity with enterprise applications such as JIRA, Confluence, and Microsoft Exchange
  • Understanding of basic networking concepts and remote desktop setups
  • Ability to conduct user training and create educational resources

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