Senior Administrator - Desk Side Services
Location: Remote
Compensation: Salary
Reviewed: Thu, Oct 08, 2026
This job expires in: 30 days
Job Summary
Providing comprehensive technical support, the full-time Senior Administrator - Desk Side Services will assist with Windows, Mac OSX, Linux, iOS, and Android platforms, ensuring system compatibility and managing user onboarding and offboarding processes both onsite and remotely.
Key Responsibilities
- Provide onsite and remote technical support for various operating systems, troubleshooting hardware and software issues
- Manage user onboarding and offboarding, including setting up and collecting workstations and ensuring asset management compliance
- Conduct user training sessions to enhance proficiency with technology and support cross-platform compatibility
Required Qualifications
- Experience with Windows and Mac OSX systems administration
- Knowledge of asset management and inventory tracking for hardware and software
- Familiarity with enterprise applications such as JIRA, Confluence, and Microsoft Exchange
- Understanding of basic networking concepts and remote desktop setups
- Ability to conduct user training and create educational resources
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