Senior Advisor, Product Line Management

Job Summary

As a full-time remote opportunity, the Senior Advisor, Product Line Management will manage the services portfolio strategy and financial performance for complex maintenance and managed-service offerings, while collaborating across various teams to drive customer outcomes and portfolio competitiveness.

Key Responsibilities

• Own the services portfolio strategy, roadmap, lifecycle, and commercial performance, including revenue and customer outcomes
• Build detailed P&Ls for complex service opportunities and maintain an understanding of portfolio-level financial KPIs
• Lead New Service Introduction activities, ensuring alignment across teams and successful adoption of new constructs

Required Qualifications

• Bachelor's degree in Engineering, Business Administration, or equivalent relevant experience
• Typically 10+ years of experience in telecommunications, technical support, managed services, or product management
• Deep understanding of maintenance, technical support, and managed operations models
• Strong command of recurring-revenue economics, P&L, pricing, and risk management
• Demonstrated leadership in cross-functional initiatives and customer-facing pre-sales activities