Senior Application Support Engineer
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Job Summary
Providing technical leadership for production support and service delivery of complex, business-critical applications, the remote Senior Application Support Engineer will troubleshoot issues, manage operational risks, and ensure high-quality service delivery while collaborating with cross-functional teams.
Key responsibilities
- Lead technical production support activities, ensuring system availability, performance, and reliability
- Troubleshoot and resolve complex application and infrastructure issues, minimizing business impact
- Coordinate application deployments and collaborate with various teams to resolve technical challenges
Required qualifications
- 7+ years of progressive Information Technology experience
- Strong experience troubleshooting complex enterprise applications in Azure and AWS cloud environments
- Knowledge of incident, problem, and change management processes
- Experience with scripting technologies such as PowerShell or Python
- ITIL, Azure, AWS, or other relevant technical certifications
Complete Job Description
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