Senior Associate Launch Manager
Job Summary
As a full-time Senior Associate Launch Manager working remotely, the successful candidate will manage client implementation projects, serve as a trusted advisor during onboarding, and translate product deployment into measurable ROI for customers.
Key responsibilities
- Oversee and support a portfolio of client implementation projects from initial sales hand-off to successful launch
- Act as a consultant and project manager, ensuring alignment between internal and external teams
- Train client administrators on platform configuration and optimize internal procedures for better service delivery
Required qualifications
- 2+ years of experience managing implementations for SaaS or Enterprise-level clients
- Hands-on experience configuring applications or software platforms
- Proven ability to coordinate multiple client-facing projects simultaneously
- Strong project management skills and a background in technical consultancy
- Experience collaborating across multiple teams including Sales, Product, and Customer Success
Complete Job Description
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