Senior Billing Coordinator

Job Summary

To support the Workforce Benefits Division, the full-time Senior Billing Coordinator will manage the end-to-end billing process, collaborate with brokers and employers to resolve discrepancies, and educate clients on digital billing capabilities while working onsite in Omaha, NE.

Key responsibilities:

• Oversee the administration of the billing process in collaboration with internal and external stakeholders
• Proactively identify and resolve billing discrepancies, ensuring accurate premium validation
• Research billing inquiries and educate employers on best practices for digital billing adoption

Required qualifications:

• College degree or equivalent experience preferred
• 3-5 years of experience in financial services or group benefits operations
• Strong analytical skills and detail-oriented mindset
• Intermediate proficiency in MS Office applications
• Effective communication skills with a customer-centric approach