Senior Brand Success Manager
Location: Remote
Compensation: Salary
Reviewed: Mon, Sep 21, 2026
This job expires in: 30 days
Job Summary
Owning brand relationships from onboarding through renewal and expansion, the full-time Senior Brand Success Manager will lead client onboarding, manage account health, and drive revenue growth for a portfolio of brands in a remote setting.
Key responsibilities
- Lead onboarding for new brands, configuring offers and setting success metrics
- Manage a book of brands, conducting regular check-ins and performance reviews
- Identify expansion opportunities and collaborate with cross-functional teams to enhance client success
Required qualifications
- 4-5+ years of experience in customer success, account management, or partnerships in martech, ecommerce, or SaaS
- Proven track record of retaining and growing a portfolio of clients
- Ability to analyze performance data and translate it into actionable recommendations
- Strong communication skills for conducting business reviews and follow-ups
- Familiarity with the DTC tech stack (Klaviyo, Attentive, Shopify) is a plus
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