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Senior Business Analyst

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Location: Remote
Compensation: Salary
Reviewed: Mon, Nov 09, 2026
This job expires in: 30 days

Job Summary

To support legal operations, the full-time Senior Business Analyst will gather and analyze business needs, translate them into technical requirements, and collaborate with cross-functional teams to resolve issues within the eBilling and Matter Management ecosystem.

Key responsibilities
  • Perform daily ticket triage, maintaining ownership from initial intake to final resolution
  • Partner with stakeholders to troubleshoot complex system behaviors and identify root causes
  • Develop User Acceptance Testing (UAT) plans and conduct UAT testing as needed
Required qualifications
  • 8 - 10 years of experience in business analysis, program or product management, or management consulting
  • Strong experience with Team Connect and litify
  • Proven ability to elicit and build comprehensive business requirements and project plans
  • Experience with Agile methodologies and tools
  • Strong interpersonal skills for developing partnerships across teams

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