Senior Business Operations Coordinator

Job Summary

Supporting the Optum Behavioral Health team, the full-time Senior Business Operations Coordinator will schedule clinical peer reviews and manage psychological testing requests while working remotely from anywhere within the U.S.

Key responsibilities:

• Schedule clinical peer reviews using telephone and electronic calendars for a team of psychologists and physicians
• Route psychological testing requests and create administrative authorizations within compliance turnaround times
• Engage with providers and their administrative staff to ensure timely scheduling while navigating various time zones

Required qualifications:

• High School Diploma / GED or equivalent work experience
• 2+ years of experience in an office environment using telephone and computer systems
• Ability to navigate a computer while on the phone and manage multiple tasks efficiently
• Proficiency with Microsoft Office Suite and comfort learning new computer systems
• Ability to work an 8-hour shift during normal business hours of 8:00 am - 4:30 pm CST, Monday - Friday