Senior Care Advisor

Job Summary

To support CareLinx's Payer Operations, the full-time Senior Care Advisor will guide members through the caregiver search process, build relationships, and ensure satisfaction post-hire while working remotely.

Key responsibilities:

• Guide members on the caregiver search journey through relationship building and exceptional communication
• Provide ongoing support after caregiver hire to maintain relationships and ensure satisfaction
• Document interactions accurately in CareLinx's EHR system and collaborate with team members

Required qualifications:

• High school diploma or equivalent is required; some college coursework preferred
• Minimum of six months experience as a successful Care Advisor or Enrollment Specialist
• Previous healthcare experience is preferred
• Effective time management and multitasking skills
• Comfortable working in a remote environment with a high degree of autonomy