Senior Client Engagement Manager

Job Summary

Driving client-centric strategies, the full-time Senior Client Engagement Manager will oversee client retention and acquisition activities while managing the overall client service experience in a hybrid working environment based in Singapore.

Key Responsibilities

• Lead client engagement, retention, and growth strategies to achieve acquisition and revenue objectives
• Build and maintain trusted relationships with regional and multinational clients, acting as a strategic partner
• Implement key account management protocols and develop long-term client retention plans

Required Qualifications

• 7-10 years of experience in the industrial or specialty insurance industry with a focus on business development
• Proven track record of building relationships with brokers and managing regional teams internationally
• Degree in Economics, Business Administration, Law, or a related field; completion of a professional insurance qualification is preferred
• Extensive experience in strategic market management and client differentiation strategies
• Knowledge of commercial insurance and sales distribution channels