Senior Client Relationship Manager
Job Summary
Managing the strategic direction and support for large multinational clients, the full-time Senior Client Relationship Manager will cultivate executive relationships, oversee account revenue growth, and identify new business opportunities while working remotely.
Key responsibilities
- Facilitates positive long-term client relationships and represents the company in customer-facing communications
- Leads resolution of issues and risks through collaboration across functional teams
- Forecasts and monitors client revenue trends, identifying revenue opportunities aligned with customer strategy
Required qualifications
- 5+ years of experience managing enterprise customer accounts
- Strong interpersonal and relationship management skills
- Leadership experience in matrix organizations
- Bachelor's degree in Business Administration or a related field
- Knowledge of EDI solutions and customer operations
Complete Job Description
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