Senior Client Success Manager
Job Summary
Managing a portfolio of client accounts, the full-time Senior Client Success Manager will lead client strategy and execution, drive revenue retention, and identify growth opportunities while collaborating with cross-functional teams in a remote environment.
Key Responsibilities:
- Own end-to-end management of assigned managed service and/or self-service client accounts
- Serve as the primary point of contact for clients, leading communication, optimizations, and reporting
- Identify and proactively drive upsell and growth opportunities across products and measurement solutions
Required Qualifications:
- 5+ years of experience in Client Success, Account Management, or a related role within ad tech or digital media
- Strong knowledge of the adtech advertising ecosystem and technical market standards
- Proven ability to independently own and grow senior client relationships
- Experience leading client meetings and quarterly business reviews
- Experience working across both managed service and self-service models preferred
Complete Job Description
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