Senior Cloud IT Support
Job Summary
Supporting cloud operations in a remote capacity, the full-time Senior Cloud IT Support will develop automation solutions, manage customer support tickets, and execute daily tasks across AWS and GCP environments.
Key Responsibilities
- Develop automation solutions to streamline cloud operations
- Execute day-to-day cloud operations tasks across supported cloud environments
- Review, troubleshoot, and resolve customer support tickets related to cloud operations
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field preferred
- Experience or knowledge of AWS and Google Cloud Platform (GCP)
- Understanding of Generative AI (GenAI) and Large Language Models (LLMs)
- Knowledge of Infrastructure as Code (IaC)
- Cloud operations automation skills
Complete Job Description
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