Senior Cloud Licensing Specialist

Job Summary

To drive cloud revenue growth, the fully remote Senior Cloud Solutions Specialist will manage the full customer lifecycle for Microsoft 365 and Azure, engaging in presales consulting, onboarding, and renewals while serving as a key technical resource for customers and internal teams.

Key responsibilities

• Drive strategic Microsoft cloud licensing revenue by consulting with customers and developing tailored licensing recommendations
• Own the onboarding experience for new CSP customers, ensuring a seamless transition and maintaining high-quality documentation
• Manage the renewal lifecycle for Microsoft 365 and Azure, developing presentations and recommendations to enhance customer satisfaction and mitigate churn risk

Required qualifications

• Minimum 4+ years of experience with Microsoft Cloud Solution Provider (CSP) programs and Partner Center
• Demonstrated expertise with Microsoft New Commerce Experience (NCE) and strong knowledge of Microsoft licensing programs
• Experience in a presales or customer-facing sales role with a proven ability to lead technical conversations
• Active Microsoft Licensing Fundamentals Certification required; Microsoft 365 and/or Azure Fundamentals preferred
• Strong proficiency in Microsoft Excel and quoting/contract management systems