Senior Collections Specialist
Job Summary
Managing a complex accounts receivable portfolio, the remote Senior Collections Specialist will lead collections efforts, mentor junior staff, and handle high-risk accounts requiring advanced negotiation and analytical skills.
Key responsibilities:
- Reviews aging reports and prioritizes collections based on balance size and customer risk
- Contacts customers with past due balances to obtain payment updates and resolve outstanding issues
- Mentors junior collections staff and collaborates with internal teams to resolve account disputes
Required qualifications:
- High school diploma or GED required; minimum 3 years of B2B collections or related experience
- Strong aptitude for numerical analysis and mathematical operations
- Intermediate proficiency in MS Office (Word, Excel, PowerPoint, Outlook)
Complete Job Description
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