Senior Commercial Account Manager

Job Summary

Owning a portfolio of Upper Mid-Market customers, the full-time Senior Commercial Account Manager will focus on upselling and cross-selling to existing clients while building trusted relationships and managing a disciplined sales pipeline in a remote environment.

Key responsibilities

• Meet monthly, quarterly, and annual upsell and cross-sell revenue targets across the account portfolio
• Partner with the Partner/Channel Development team to build and execute account plans
• Maintain accurate account activity, pipeline, and forecast data in Salesforce

Required qualifications

• Proven ability to manage and grow a portfolio of Upper Mid-Market customers with 1,500-5,000 employees in IT sales
• Strong business acumen with a track record of achieving upsell and retention quotas
• Understanding of corporate IT teams, buying processes, and cloud computing
• Experience using Salesforce or another CRM system for managing leads and opportunities
• Self-motivated and organized approach to account planning and pipeline management