Senior Conversational AI Engineer
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Job Summary
To enhance an enterprise-level automated voice agent platform, the long-term remote contract Senior Conversational AI Engineer will manage the development, maintenance, and troubleshooting of conversational AI solutions, leveraging technologies such as Cognigy.AI and NICE CXone.
Key responsibilities:
- Own the development, configuration, and production support of enterprise conversational AI and voice agent solutions
- Design and deploy conversational AI workflows, voice bot interactions, and IVR scripts
- Enhance virtual agent capabilities and troubleshoot complex integrations with backend systems
Required qualifications:
- Strong hands-on experience with enterprise conversational AI agents and voice bots
- Proficiency in Cognigy.AI or similar conversational AI platforms
- Experience developing and troubleshooting REST APIs and JSON-based integrations
- Proficiency in JavaScript, TypeScript, Python, or SQL
- Working knowledge of natural language processing and conversational AI orchestration
Complete Job Description
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