Senior Customer Enablement Program Lead

Job Summary

Driving the multi-year partnership vision and strategy, the full-time Senior Customer Enablement Program Lead will manage global partnerships activation, focusing on program design, operational excellence, and revenue growth while collaborating across various internal teams.

Key responsibilities

• Develop and implement the global partnership strategy and programs to enhance customer enablement
• Establish and oversee the global operating model and rules of engagement to ensure high-quality partner interactions
• Lead end-to-end enablement programs for global partners, ensuring curriculum and certification standards are met

Required qualifications

• 10+ years of experience in Global Partner/Channel Management or Education/Training Business Development in enterprise software or cloud environments
• Proven track record of managing a global P&L and defining multi-year strategies
• Deep expertise in partnership models and global governance systems
• Demonstrated ability to lead cross-functional teams and influence without direct authority
• Strong understanding of data/AI and its role in platform adoption