Senior Customer Engagement Representative
Location: Remote
Compensation: Salary
Reviewed: Wed, Oct 21, 2026
This job expires in: 26 days
Job Summary
Focused on re-engaging previous clients, the full-time Senior Customer Engagement Representative will manage high-volume outreach, utilize Salesforce for lead management, and collaborate with internal teams to drive funding opportunities in a remote environment.
Key responsibilities
- Act as a consultant to assess business owners' goals and present renewal options
- Master a high-volume auto-dialer to maintain consistent outreach and quality pitches
- Analyze performance data to optimize conversion rates and ensure pipeline management
Required qualifications
- 1+ years of experience in a sales environment
- Competitive and metric-driven mindset with a focus on achieving stretch goals
- Preferred experience with Salesforce for daily deal updates
- Comfortable with high phone activity and fast-paced environments
- Resilience and ability to pivot from "no" to "yes" through consultative selling
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