Senior Customer Engineer
Job Summary
Owning strategic and complex Enterprise accounts, the remote Senior Customer Engineer will manage customer acquisition, lead technical strategy for implementations, and drive adoption and expansion efforts while collaborating closely with account teams.
Key responsibilities
- Partner with Account Directors on pre-sales motions for new customer acquisition and product expansion
- Lead onboarding and implementation for strategic customers, ensuring they realize value from the product
- Identify opportunities for adoption and growth, diagnosing challenges and designing paths forward
Required qualifications
- 5 to 8 years of experience in a customer-facing technical role such as Sales Engineering or Technical Account Management
- Deep hands-on experience with web technologies including HTML, CSS, JavaScript, and REST APIs
- Proven experience managing strategic Enterprise accounts with executive-level stakeholders
- Demonstrated ability to solve ambiguous problems involving multiple variables and tradeoffs
- Experience using AI tools for account research, content creation, or workflow automation
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 39,102 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
