Senior Customer Engineer SLED TX
Job Summary
Focused on the SLED sector, the full-time Senior Customer Engineer SLED TX will manage technical relationships, drive customer adoption, and oversee account expansion while working remotely from Texas.
Key responsibilities
- Lead technical discovery and deliver product demonstrations tailored to public sector needs
- Oversee customer onboarding and monitor health scores to ensure rapid value realization
- Act as a trusted advisor throughout the customer lifecycle, identifying growth opportunities
Required qualifications
- Proven experience working with SLED, Local Government, or Municipal agencies
- Experience in a customer-facing technical role such as Solutions Engineering or Sales Engineering
- Broad technical expertise in web security, networking, and cloud infrastructure
- Track record of operating in a quota-carrying or revenue-aligned environment
- Exceptional presentation and stakeholder management skills
Complete Job Description
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