Senior Customer Service Manager
Job Summary
Acting as the primary contact for customer support, the full-time Senior Customer Service Manager will oversee Gas Power Services activities in Peru, ensuring timely resolution of issues while managing maintenance services and field engineering operations remotely.
Key responsibilities
- Serve as the single point of contact for customers, providing technical and business support for assigned regions and products
- Develop specialized knowledge and contribute to strategy and policy development within the area of responsibility
- Utilize technical expertise to analyze data and make informed decisions regarding operational and product management
Required qualifications
- Bachelor's degree in engineering or business
- Minimum of 10 years of experience in customer-facing roles and project management, preferably in services activities
- Strong leadership, financial, and commercial skills
- Proficient in managing stakeholder teams and third-party service providers
- Fluent in English and Spanish
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 39,143 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
