Senior Customer Solutions Engineer
Job Summary
Managing executive-level relationships, the full-time Senior Customer Solutions Engineer will engage with enterprise customers to ensure successful Sysdig deployments and alignment with business goals while working remotely.
Key responsibilities
- Own executive-level relationships and strategic engagement for a portfolio of enterprise customers
- Collaborate with customer teams on Sysdig deployments and operational best practices
- Drive alignment between customer business goals and Sysdig's technical capabilities through Success Planning
Required qualifications
- 5+ years in Customer Success, Solutions Engineering, or Technical Account Management at a SaaS or cybersecurity company
- Proven experience managing enterprise customer relationships and navigating complex organizations
- Hands-on experience with Kubernetes and container-based solutions
- Strong understanding of cloud-native applications and platforms across AWS, Azure, and/or GCP
- Experience with scripting and API integration to support technical solutions
Complete Job Description
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