Senior Customer Solutions Engineer
Job Summary
Owning executive-level relationships and strategic engagement for a portfolio of enterprise customers, the full-time Senior Customer Solutions Engineer will collaborate on Sysdig deployments and drive alignment between customer goals and technical capabilities, all while working remotely.
Key responsibilities
- Manage executive-level relationships and strategic engagements with enterprise customers
- Collaborate with customer teams on deployments and operational best practices
- Lead Customer Business Reviews and identify risks and opportunities for optimization
Required qualifications
- 5+ years in Customer Success, Solutions Engineering, or Technical Account Management at a SaaS or cybersecurity company
- Proven experience managing enterprise customer relationships in complex organizations
- Hands-on experience with Kubernetes and container-based solutions
- Strong understanding of cloud-native applications and DevSecOps across AWS, Azure, or GCP
- Experience with scripting and API integration for technical solutions
Complete Job Description
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