Senior Customer Success Engineer
Job Summary
Driving long-term customer outcomes, the remote Senior Customer Success Engineer will manage onboarding, adoption, and optimization of Veeam's Securiti Data Command Center platform while proactively identifying churn risks and upsell opportunities.
Key responsibilities
- Facilitate customer onboarding and setup, orient stakeholders, and introduce support channels
- Conduct assessments and recommend solutions across DSPM, Privacy, Data Security, and AI Governance offerings
- Engage with executive stakeholders to provide updates on risk, status, and opportunities while supporting adoption initiatives
Required qualifications
- 12+ years in customer-facing technical roles focused on data security, privacy, governance, or enterprise software
- Hands-on expertise with cloud platforms, data platforms, and security technologies
- Experience conducting technical assessments and driving adoption programs with measurable outcomes
- Preferred certifications include AWS Solutions Architect, Microsoft Azure Administrator, CISSP, CIPP, or CIPM
- Proven ability to engage executive stakeholders and translate business outcomes into technical adoption roadmaps
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 42,033 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
