Senior DAS Support Engineer
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Job Summary
Serving as the Level 3 escalation point for distributed antenna systems, the full-time Senior DAS Support Engineer will provide hands-on support for multi-vendor DAS and private LTE/CBRS platforms, focusing on complex incident resolution, system reliability, and technical coordination across healthcare and enterprise deployments.
Key responsibilities
- Provide Level 3 escalation support for complex DAS incidents and troubleshoot private LTE/CBRS deployments
- Lead technical coordination with OEMs and carriers for advanced troubleshooting and service restoration
- Maintain accurate technical records and develop troubleshooting procedures to support consistent service delivery
Required qualifications
- Bachelor's degree in Electrical Engineering, Telecommunications, or a related field preferred, or equivalent practical experience
- Strong hands-on experience with multi-OEM DAS environments and independent fault diagnosis
- Sound knowledge of DAS architectures, RF engineering principles, and LTE/5G technologies
- Experience using ServiceNow for incident management and technical documentation
- Practical experience with ITIL-aligned incident, problem, and change management
Complete Job Description
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