Senior Deal Desk Manager

Job Summary

To scale an already established Deal Desk function, the full-time Senior Deal Desk Manager will manage pricing, structuring, approval, and contracting of global deals while working remotely, focusing on automation and AI-driven processes to enhance efficiency and compliance.

Key responsibilities

• Own deal structuring for complex new business, expansion, and renewal deals, collaborating with sales leaders to protect margins
• Design and implement Deal Desk workflows that leverage AI for automated deal pre-screening and approval processes
• Develop reporting and dashboards to provide visibility into discount trends, approval turnaround times, and the impact of automation

Required qualifications

• 8+ years of experience in Deal Desk, Revenue Operations, or Sales Operations within B2B SaaS companies, including 3+ years managing Deal Desk operations
• Proven experience building Deal Desk processes from the ground up in an early-stage or growth-stage company
• Hands-on experience structuring and contracting international SaaS deals across multiple regions and currencies
• Expertise in SaaS pricing models and discount governance best practices
• Experience implementing CPQ and CLM systems with strong modeling skills in Excel or Google Sheets