Senior Deliverability Specialist
Get new jobs like this one by email. Create a free account for job alerts and to save the jobs you like.
Job Summary
Owning deliverability support for creators, the full-time Senior Deliverability Specialist will manage compliance, run the abuse desk, and build training resources while working remotely.
Key responsibilities
- Manage the deliverability support queue, addressing issues such as spam-folder placement, bounces, and authentication
- Oversee compliance processes, including new-account approvals and handling abuse reports
- Develop playbooks and AI-assisted workflows to enhance support efficiency and training for team members
Required qualifications
- 4+ years of experience in email deliverability, compliance, or technical support at an ESP or high-volume sender
- Deep knowledge of email authentication protocols (SPF, DKIM, DMARC) and experience with blocklist management
- Proficiency in using Google Postmaster Tools and Microsoft SNDS/JMRP
- Experience handling escalated customer tickets and making compliance decisions
- Ability to create standard operating procedures and training materials for support teams
Complete Job Description
The complete job description is available to premium members. Premium membership includes:
Full access to 36,607 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to premium members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
