Senior Director of Account Management

Job Summary

Leading the account management team and partner strategy, the full-time Senior Director of Account Management will drive retention, renewal, and expansion across health plan and enterprise clients while developing strategic partnerships in a remote environment.

Key Responsibilities

• Lead, hire, and develop a team of Strategic Account Directors and Account Managers while shaping the account management strategy
• Own retention, renewal, and expansion targets for the client portfolio, building trusted relationships with key client executives
• Develop and execute the partner strategy with digital health and ecosystem partners, structuring deals and managing partner performance

Required Qualifications

• 10+ years of experience in account management, client partnership, or commercial leadership in the healthcare industry
• 5+ years of people leadership experience, including building high-performing client-facing teams
• Experience working with health plans and managing a multi-million-dollar enterprise portfolio
• Demonstrated success in managing executive-level client relationships and leading negotiations
• Bachelor's Degree in business or a science-related field; MBA or advanced degree preferred