Senior Director of Revenue Operations
Job Summary
Leading the strategic and technical operations, the full-time Senior Director of Revenue Operations will manage the integration of Sales, Onboarding, and Customer Success teams, focusing on diagnosing process inefficiencies and architecting solutions in a remote work environment.
Key Responsibilities
- Diagnosing operational friction within Sales and Customer Success, and defining solutions to improve workflows and processes
- Acting as the systems architect for the GTM stack, managing technical debt and ensuring scalable solutions across various platforms
- Coordinating between GTM strategy and execution, ensuring consistent implementation of identified fixes across teams
Required Qualifications
- 8+ years of Revenue Operations experience in a SaaS environment with hands-on systems expertise
- 5+ years of team management experience in Revenue Operations, Marketing Operations, or Business Systems
- Strong proficiency in Salesforce and HubSpot, with familiarity in PlanHat, Gong, and related tools
- Experience in untangling legacy systems and addressing technical debt
- Proven ability to translate complex business challenges into actionable technical solutions
Complete Job Description
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