Senior Director of Self Pay Operations

Job Summary

Providing strategic direction and operational leadership, the full-time Senior Director of Self Pay Operations will oversee the patient billing and collection process, ensuring workflow excellence and regulatory compliance while working remotely.

Key responsibilities

• Develop and implement a comprehensive accounts receivable strategy for the Self Pay Center of Excellence
• Establish standardized performance metrics and governance frameworks for patient billing and collections
• Build and mentor a high-performing team of accounts receivable specialists and analysts

Required qualifications

• Bachelor's degree in Healthcare Administration, Finance, Business Administration, or related field (Master's preferred)
• Minimum 7+ years of healthcare revenue cycle management experience
• Minimum 5+ years of leadership experience managing billing, collections, or accounts receivable functions
• Minimum 3+ years of direct people management experience
• Certifications such as Certified Revenue Cycle Executive (CRCE) or Certified Revenue Cycle Professional (CRCP) preferred