Senior Disability Claims Specialist

Job Summary

Evaluating individual disability income insurance claims, the full-time Senior Disability Claims Specialist will make timely and accurate claim decisions while providing customer-focused support in a virtual environment.

Key responsibilities

• Assess and evaluate individual disability claims in accordance with policy provisions
• Deliver clear and effective communication to customers regarding claim decisions
• Ensure compliance with service standards and operational excellence in claims processing

Required qualifications

• Proven experience in disability claims evaluation or related insurance fields
• Strong understanding of individual disability income insurance policies
• Ability to make informed decisions based on policy provisions and customer needs
• Experience in delivering customer service in a claims or insurance environment
• Relevant certifications or training in insurance or claims management preferred