Senior Document Production Associate

Job Summary

Providing document production services for clients, the full-time Senior Document Production Associate on the 2nd shift will perform word processing tasks, assess job requests, and ensure completion according to established policies, working from Wednesday to Sunday, 2:00 - 11:00 p.m. CT.

Key responsibilities

• Perform document production work according to established policies and procedures
• Assess job requests, identify processes needed, and ensure appropriate completion throughout the task lifecycle
• Exercise independent judgment to edit, proofread, and complete document production requests to client satisfaction

Required qualifications

• High school diploma or equivalent required; higher education preferred
• Minimum 3 years' experience in a legal, banking, or large corporate environment
• Advanced skill in MS Office software (Word, Excel, PowerPoint) and strong typing skills
• Experience with document production and word processing preferred
• Ability to troubleshoot complex software or hardware issues independently