Senior E-Commerce Growth Manager

Job Summary

Commercially minded and hands-on, the full-time Senior E-Commerce Growth Manager will develop and execute the small account commercial plan, enhance the e-commerce buying experience, and drive automation efforts to improve customer journeys, working in a hybrid capacity from New York or remotely within the USA.

Key Responsibilities

• Develop and manage the small accounts operating plan, focusing on acquisition, retention, and revenue tracking
• Enhance the e-commerce buying experience to facilitate customer transitions from trial to purchase
• Identify automation opportunities to streamline customer interactions and improve overall commerce workflows

Required Qualifications

• 8+ years of experience in e-commerce development, digital growth, subscription marketing, or commercial operations
• Hands-on expertise in marketing automation, journey design, and testing methodologies
• Strong analytical skills with experience in funnel analysis and customer economics
• Proven ability to lead cross-functional projects in a fast-paced environment
• Familiarity with marketing and e-commerce technologies, including Google Analytics and Salesforce CRM