Senior Enablement Manager

Job Summary

To support the API team's growth, the full-time Senior Enablement Manager will build and manage a comprehensive enablement function for Connectivity Partner Managers across AMER, EMEA, and APAC, focusing on onboarding, training, and continuous development to enhance partner relationships and operational effectiveness.

Key responsibilities

• Own end-to-end onboarding and ongoing enablement for Connectivity Partner Managers and Enterprise Account Managers globally
• Develop training materials, playbooks, and certifications to ensure teams are equipped with the necessary knowledge on connectivity standards and partner management
• Collaborate with cross-functional teams to align enablement initiatives with product launches and market needs

Required qualifications

• 8+ years of professional experience, with at least 5 years in enablement, sales operations, or related roles
• Experience in creating and delivering enablement content in a fast-paced global environment, preferably in the hospitality or tech industry
• Familiarity with API ecosystems and connectivity partnerships
• Strong analytical skills with proficiency in data analysis tools, including Excel and SQL
• Project management experience in managing complex operational programs with clear timelines and deliverables