Senior Enablement Partner
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Job Summary
To enhance customer engagement and retention, the full-time Senior Enablement Partner will independently manage enablement initiatives, develop training programs, and leverage AI tools to support customer-facing teams in a remote environment.
Key responsibilities
- Independently manage enablement initiatives, from needs assessment to program design and evaluation
- Design and deliver onboarding programs, learning paths, and ongoing training focused on customer retention and account management
- Analyze performance data to identify skill gaps and develop targeted enablement solutions in collaboration with frontline leaders
Required qualifications
- Bachelor's degree in Business, Education, Communications, or a related field with 5+ years of relevant experience
- Experience in designing and delivering sales enablement or professional training programs, preferably in SaaS environments
- Strong understanding of customer retention and account management practices
- Experience using AI-powered tools for content development and training design
- Proficiency with CRM platforms and sales enablement tools
Complete Job Description
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