Senior Engagement Manager

Job Summary

A company is looking for a Senior Engagement Manager responsible for managing the successful deployment of solutions and maintaining high levels of client satisfaction.

Key Responsibilities

• Act as the primary client contact for multiple large and complex client engagements
• Lead project teams throughout the delivery process and manage project functions including scope, schedule, and budget
• Identify gaps in solution delivery and propose solutions while mentoring team members to achieve service objectives

Required Qualifications

• 7+ years of experience in a professional services organization with consulting experience
• 2+ years of experience in ServiceNow consulting
• A bachelor's degree or equivalent experience
• Project Management Professional (PMP) or similar certification is preferred
• Agile Scrum experience and Scrum Master certification is desirable