Senior Engineering Manager
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Job Summary
Leading the MSP/MSSP Engineering Team, the full-time Senior Engineering Manager will build and mentor engineers focused on multi-tenant platform capabilities for Managed Service Providers, driving platform strategy and engineering excellence in a remote environment.
Key responsibilities
- Build, mentor, and grow a team of backend and full-stack engineers focused on multi-tenant platform capabilities for MSP and MSSP partners
- Drive the platform strategy for MSP and MSSP use cases, including multi-tenancy and client management dashboards
- Balance partner support and operational needs while executing on a roadmap of platform improvements and new capabilities
Required qualifications
- Demonstrated experience leading engineering teams building and operating multi-tenant SaaS platforms at scale
- Strong technical background in multi-tenancy, account hierarchies, and delegated administration
- Experience with partner or channel software models such as MSP, MSSP, or co-branded platforms
- Proven ability to hire, develop, and retain high-performing engineers in remote environments
- Strong working knowledge of at least one major cloud provider (AWS, GCP, or Azure), with AWS preferred
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