Senior Enterprise Voice Engineer
Job Summary
Designing and optimizing enterprise voice and contact center technology solutions, the full-time Senior Enterprise Voice Engineer will administer and monitor communication systems while providing advanced technical support and leading integration efforts in a remote environment.
Key responsibilities
- Design, implement, and optimize enterprise voice and contact center technology solutions, leading complex enhancements and integrations
- Conduct troubleshooting and root-cause analysis for critical communication services, ensuring operational integrity and performance
- Develop and maintain integrations and automation solutions that improve operational efficiency and support business requirements
Required qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent experience
- Five or more years of experience in designing and supporting enterprise communications environments
- Experience with enterprise voice, collaboration, and contact center technologies across cloud and hybrid environments
- Proficiency in developing integrations, automation solutions, and technical documentation
- Strong understanding of telecommunications, networking, and security principles related to communication technologies
Complete Job Description
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