Senior Forward Deployed Engineer
Job Summary
As a strategic partner for large, data-intensive organizations, the full-time Senior Forward Deployed Engineer will manage post-sale relationships, deliver business value, and influence growth while working remotely.
Key responsibilities
- Own the full customer lifecycle, including onboarding, enablement, engagement, retention, and expansion
- Serve as the strategic point of contact for a portfolio of enterprise customers
- Lead Customer Objective Reviews (CORs) to align stakeholders on goals and measurable outcomes
Required qualifications
- 5+ years in a strategic, customer-facing role such as Customer Success or Forward Deployed Engineering, preferably in B2B SaaS
- Experience managing complex enterprise relationships, ideally with Fortune 500 organizations
- Demonstrated ability to build executive relationships and maintain customer health over time
- Exceptional communication skills to translate business objectives into actionable technical conversations
- Strong bias toward ownership and action in fast-moving environments
Complete Job Description
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