Senior Fraud Investigator

Job Summary

Managing complex investigations remotely, the full-time Senior Fraud Investigator will assign and prioritize urgent matters, review case quality, and coach team members while coordinating fraud operations across various business units.

Key responsibilities

• Assign and prioritize investigative matters based on urgency and complexity
• Review case completeness and provide coaching and feedback to team members
• Coordinate fraud operations and responses among various stakeholders, including agents and legal teams

Required qualifications

• High school diploma or equivalent; associate or bachelor's degree in a related field preferred
• At least 5 years of experience in fraud investigation or operations
• Experience in coaching and coordinating workflow within a fraud support context
• Familiarity with real estate transactions and fraud indicators
• CFE certification or progress toward certification preferred