Senior Implementation Manager
Job Summary
To support the transformation of the healthcare landscape, the full-time Senior Implementation Manager will work remotely with Health Plan customers to deliver solutions, manage project plans, and ensure high-quality service delivery while driving operational excellence.
Key responsibilities
- Build and manage project plans for implementing and migrating H1 solutions to Health Plan customers
- Lead high visibility projects requiring internal and external planning and communication
- Conduct onboarding sessions, training workshops, and regular business reviews with clients
Required qualifications
- 7+ years of experience in Customer Success, Implementation, Solutions Consulting, Account Management, or Healthcare Technology
- Experience supporting Health Plans or healthcare technology clients
- Moderate to advanced understanding of health plan provider rosters and data quality management
- Ability to interpret and execute SQL queries for data analysis and validation
- Track record of success in managing multiple strategic initiatives in a fast-paced environment
Complete Job Description
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